In these eStatement Terms and Conditions, references to:
'eCorrespondence' means a notification sent by AIA to Users at their email address when an eStatement becomes available to the User to access, download and view through eBenefits.
'email address' means the email address that the User has last registered with AIA, whether registered under the AIA eService or in connection with other accounts, products or services offered by AIA.
'Errors' mean any errors, discrepancies, unauthorized transactions or other irregularities arising from whatever cause, including, without limitation, forgery, fraud, lack of authority or your negligence or negligence of any other person(s).
'eStatement' means a Statement issued or provided by AIA in electronic form which can be accessed, downloaded and viewed on eBenefits.
'mailing address' means the postal address that the User has registered with AIA for the purposes of receiving the Statements.
'Statement' means any statement, report, message, record, confirmation, receipt, acknowledgement, notice or communication in respect of or in relation to one or more eBenefits Account(s) or of the products and services offered by AIA, as from time to time issued or provided by AIA in paper form. The Statements may include, but are not limited to the following documents: premium statements, monthly member change reports, claims notices, invitations for medical examination, advices of latest coverage, confirmations of medical underwriting, shortfall notices, shortfall lists, and claims service results.